Shipping Policy
Shipping Carriers
We partner with trusted carriers, including USPS, DHL, EMS, and local postal services, to ensure reliable delivery of your orders.
Order Processing
Orders are processed once payment is accepted.
Estimated Time of Arrival
We process orders on business days (Monday – Friday, Eastern Standard Time), excluding the following U.S. holidays:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Delivery times vary depending on your location. Please refer to the table below for estimated shipping timelines.
Delivery Time & Shipping Fee
| Shipping Method | Handling Time | Transit Time | Cost | Fulfillment Days |
|---|---|---|---|---|
| Standard Delivery | 1-2 business days | 3-7 business days | $4.99 | Monday – Friday |
| Fast Delivery | 1-2 business days | 2-4 business days | $9.99 | Monday – Friday |
Important Notes:
- Orders placed after the cutoff time 5:00 PM (GMT-05:00, Eastern Standard Time) will be processed on the next business day.
- Delivery Time = Handling Time + Transit Time
- Once your order is shipped, we will send you an email with a tracking link. Please check your spam folder if you do not see the email.
- For personalized or customized items, additional processing time may be required. The timeframe will vary based on the complexity of your request.
Shipping Restrictions
We currently do not ship to:
- Alaska, Hawaii, Puerto Rico, Guam, or the U.S. Virgin Islands
- APO/FPO addresses
- International locations
Order Tracking
After your order is processed (1-2 business days), you will receive a tracking number via email.
- It may take 3-7 days for the carrier to scan and update tracking details. If tracking information is unavailable, the carrier has not yet processed your parcel.
- If your order has passed the estimated delivery timeframe, please Contact Us for assistance.
Incorrect Address
To ensure smooth delivery, please provide accurate shipping details at checkout.
- Orders with incorrect or missing address details may be delayed.
- We are not responsible for orders delivered to an incorrect address or returned due to an incorrect address.
- Returned packages will be sent to our shipping partner’s warehouse and disposed of—re-shipping fees will apply if you need the order resent.
- If you request the carrier to forward or redirect your package, we are not responsible for any loss, theft, or damage.
We strive to provide prompt and secure deliveries to enhance your shopping experience. If you have any concerns, feel free to Contact Us. Your satisfaction is our top priority!
Email: Support@thefatherfigureclothing.com
Phone: (209) 688 0305
Office Address: 1235 Oak Ridge Dr, Terrell, TX, 75160
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)